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Results & Client Testimonials

A 98% success rate at adjudication

Security of payment laws were written to make sure contractors get paid, and when a claim is prepared properly they work. Our success rate at adjudication is 98%.

We’ve recovered money for bobcat operators and concrete cutters, for designers, and for commercial builders up against some of the world’s largest companies.

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As seen on ABC 7.30

Our $1.8 million win was featured on ABC News 7.30 NSW. Read the story →

Taking on the biggest

We’ve taken on one of the world’s largest multinational corporations, which had hired a global law firm to minimise what it paid, and recovered every dollar owed plus costs. A precise, complete claim, backed by evidence for every item, is what wins.

What our clients say

“I operate a bobcat for a living. I just thought you wrote off a chunk of what you invoice because there are bums out there who don’t want to pay… Recoup helped me put together an Adjudication Application and Submission that I could never have done on my own. Very professional. We won 100%. And now our quotes and work authorities are much more professional… and very importantly I sleep better at night knowing we aren’t pushovers anymore.”

Tony Kovacic, M & J Kovacic Excavations Pty Ltd

“We are a small family business… When one of our main clients started paying slower and slower we got worried. Then they stopped paying altogether. We asked Fair Trading to help and they suggested Recoup. Recoup assisted with converting our invoices into valid Payment Claims and guided us through negotiations with our client that ensured we were paid.”

Albert, Jasa Bobcats

“We were faced with being set back years when one of the largest multinational corporations there is withheld over half a million dollars in payment for works we had completed… Recoup’s thorough attention to detail saved the day. Submissions detailing the contractual relationship, requests and authorisations for works and variations, photographic evidence, value, quality and completion of the works — all were absolutely first class. Our client paid all of our invoices in full plus all of our costs.”

Commercial builder

“I am an ordinary tradesman cutting and drilling concrete in a small business trying to get ahead. Recoup helped me sort out my admin, my record keeping and designed a quotation template for me, and they put together a proper Payment Claim template for me to use daily.”

Ben, Auscut NSW Concrete Sawing & Drilling

“I had given up hope of ever being paid for weeks and weeks of design work… But Recoup made it sound simple… We had our money within weeks and we are a lot smarter now when it comes to managing our client relationships.”

Carmelo, Corrente Design

Why our claims succeed

  • Relentless attention to detail: we assemble a precise, complete picture of why you’re entitled to be paid.
  • Industry experience: we’ve been on both sides of building disputes, so we know what adjudicators look for.
  • We set you up for next time: better quotes, records and payment claims mean fewer disputes in future.

Need help?

Call or contact us. See also About us and Our fees.